MUHAMMAD MAGESWARAN
MCIS ZURICH INSURANCE BHD
34000 TAIPING
DATUK SERI NAJIB TUN RAZAK
PRIME MINISTER OF MALAYSIA
OFFICE OF THE PRIME MINISTER OF MALAYSIA
PUTRAJAYA.
WILAYAH PERSEKUTUAN. 25 November 2010
Dear Prime Minister,
RE: ABOUT LIFE INSURANCE INDUSTRY OF MALAYSIA
1. First of all, I want to congrats you for all the work you done so far, for Malaysia. Although there are some people not satisfied but I think overall you have done your best. And I think personally you have done excellent job. SYABAS DATUK.
2. Datuk, I am 37 years old. In my life, I have done lots of job but always in marketing and management. Now I’m working for MCIS ZURICH INSURANCE BHD. It is an excellent insurance company. I started working here not even 2 years ago, as Marketing Assistant.
3. Insurance company is under Bank Negara watch list. Every rules and regulation is by Bank Negara and Bank Negara controlled the Insurance Industry.
4. Because insurance company is under Bank Negara, and you are Minister of Finance, that’s why I would like to ask you, can you do something about our commissions?.
5. What I know our commission is the same for past 20 years or more, I don’t know, only change is made is from getting 10 years, they cut it short to 6 or 5 years now. But the total of commission we getting is the same. You can ask Bank Negara about it.
6. Please increase our commission, we don’t have salary or fix income from our company, we totally depended on commission only. We have to bear all the marketing cost ourselves and you know all the prices have gone up. I know you will say that I have to work harder to get more sales so my commission will go up. I know about that Datuk Seri, but it will be nice if you can raise the commission level so we can enjoy and save more for our old time and children.
7. Everything is expensive nowadays; all the prices have gone up. I am living in poverty now but thank god my mother is helping me because I’m staying with her.
8. If you see Datuk Seri, government servants salary have rise 2 or 3 times for the past 20 years but our commission have not. How we going to achieve High Income Nation but our income is the same for number of years.
9. Second I would like you to change on how the promotion is handled. If you start to work as insurance agent, you will start with Marketing Assistant (MA) and then promoted to Unit Manager (UM) and then you will promoted to Chief Agency Manager (CAM). To get promoted we need to achieve the target set by the company and Bank Negara.
10. If you see there is no fairness in promoting UM to CAM. It is hard to get promoted because it is not fair. If you see Datuk Seri, UM need production to get promoted, he needs all the his guys production for 3 years, when one of his guys or MA get promoted to UM, this UM production is not counted, this is not FAIR… totally not FAIR!!! Do you know how much time and money he spends on that guy so that that guy can help him in promotion? His/her guy which is promoted to UM now belong to CAM. The UM do the entire job from recruiting him/her, training and spend time to motivate him, but as soon he get promoted to UM he/her is now belong to CAM. UM does the entire job, CAM get the benefit at the end? “Bapa bela anak tapi anak dewasa jadi anak orang lain”
11. Please do something about this Datuk Seri, An UM need all his/her guys production whether the guy is MA or UM. I know Datuk Seri is a fair guy, I see all your policy and concept is fair to all Malaysians. If you can change this rule you can make this insurance industry a better industry that can contribute to our nation much more.
12. I write this letter and telling this not because just for me or for my personal interest, but I see it for all my insurance friends. And also for the nation and for 1 Malaysia and for Vision 2020.
13. If you see the growth and economically of the insurance industry it is contributing lot to our nation. If you can transform the insurance industry into more fairness and good income for the marketing agents, I bet this industry will help in our economy and it will create more jobs. Please look at the big picture Datuk and what will insurance industry will do for our future.
14. Thank you Datuk Seri for your kind attention. And I want to wish all the best for Datuk Seri in the future.
Your sincerely,
_________________________
MUHAMMAD MAGESWARAN
Cc….. 1. Minister of Finance
2. Bank Negara Malaysia